For one person, a disaster takes on many challenges. It may require multiple organizations to pull together to provide aid such as counseling, home repairs and transportation. How much time do you spend coordinating services? Hours? Days? The inReach Network significantly streamlines your time finding and coordinating with other organizations.
Create your own Virtual Business Card which lists the services you provide to clients (e.g. teen counseling, home nursing) and your requirements (e.g. locale and demographics). Based on your Business Card preferences, you will receive electronic pre-screened cases that match your requirements from your Virtual Collaborative Networks. You are in control of which inReach Collaborative Networks you join. Electronically accept or decline the request with ease. If you accept a request, you gain full access to the electronically shared case file with all information regarding the client.
Build your provider network as expansive as you desire which allows you to create a larger scale of service capabilities. While assisting a client, if you determine they have needs outside of your organization’s parameters, you can automatically match providers within your network who can help based on their Virtual Business Card. When you electronically reach out to a provider, they will review the request for assistance. The provider’s decision is immediately shared with your organization. You both have access to the electronically shared case file/notes to see what services are being provided by inReach Network providers. Less phone time networking equals more time for your clients.
Your data will be stored securely in the cloud where you can access it from anywhere. No need to worry about security, storage, backups and system downtime. You'll need internet connectivity and a browser to use the inReach Network. Supported browsers include:
You will be provided with an easy to use branded online application website where those in need can request assistance. You can simply insert a link to this assistance request website into your own organization’s website. Assistance requests will show up as “new” cases on your inReach Network system.
The system will identify clients seeking assistance from multiple organizations. Access to duplicate records are shared at the discretion of the originating organization.
The inReach Network allows you to use your Standard Operation Procedure to perform your normal case management functions electronically. Easily create new cases, assign cases to case workers, assess needs, collect case notes and print case file information. Everything you need for streamlining your case management workflow is at your fingertips. Case workers can request management review, approve/deny assistance, monitor assistance payment and manage their daily case load using follow-up dates. Each client has a single case file. So, when new assistance is needed, simply re-activate their closed file.
Easily receive and dispense material/In Kind donations using recommended proven inventory management methodology. Log your “in and out” inventory functions at your convenience. Any inventory mistakes can easily be corrected. Inventory reports can be generated by date range and filtered by various criteria with the press of a button.
Keep track of all of your volunteers in one easy to use location. Copy and send emails to selected volunteers based on your search criteria and their preferences.
All inReach Network organizations will automatically receive collaborative network partnership capabilities with the H.E.R.O.E.S. Care Organization. Established in 2003, H.E.R.O.E.S. Care is an affiliation of program partners working together to provide support to military families in the communities where they live. H.E.R.O.E.S. Care combines the power of national organizations dedicated to providing emergency financial aid, employment opportunities, and mental health care services through a network of specially trained care givers before, during, and after deployment.
Easily manage your own users and roles within your organization. Password support is fully automated.
You’re not on your own. If you have any issues or questions regarding the inReach Network functionality, we’re just a phone call or email away.
Are you new to the inReach Network? Click here to download our Adminstrator Startup Guide which includes a handy checklist of startup tasks.
Select the Provider Package (PP) (Single, Enterprise or Collaborative) that’s best for your organization. A la carte and add on bundles are also available.
H.E.R.O.E.S. Care was established in 2003 to provide support to military families. By 2009, we were providing $3.5 million in monetary grants and in-kind support for clients. Like other charities, we developed home-grown software, spreadsheets, documents, etc. to manage our day-to-day operations. As a result of our increasing workload, we searched the marketplace for case management and inventory control platform to meet our growing needs. The programs we found were either too complicated or too expensive and none were specifically designed for charities.
No charity does it all and we at H.E.R.O.E.S. Care were spending a great deal of time coordinating services with other charities to help our clients. We utilized our rolodex, 3-ring binders, stacks of business cards and email contacts to find charities that might be able to help. This was a very time consuming and often unsuccessful process.
By 2014, our 7-year old system was outdated and frequently encountered issues as a result of changes to technology. We needed a solution. We partnered with Daugherty Business Solutions to create that solution. Daugherty developed the inReach Network platform that pulls together common functionalities needed by charities in an integrated and very user friendly way.
The inReach Network solution has dramatically streamlined our inventory, case and volunteer management processes. For example, a H.E.R.O.E.S. Care inventory management volunteer used to spend 8 to 10 hours receiving a trailer load of donated products. This process now takes about an hour. Case management has been streamlined allowing case workers to spend more time serving clients instead of chasing down resources. The integrated database allows us to automatically match volunteers with events and projects that match their interests, skills, and location.
However, the premier feature of the inReach Network is the concept of ‘Virtual Collaborative Networking’. This feature automates the ability to connect those in need with matching organizations that provide needed services. For us this is not only a significant time saver, but has opened the door to revolutionizing levels of connectivity and synergy to help those we serve.
To learn more about the inReach Network or request a free demo, please contact Jon Jerome, the President at H.E.R.O.E.S. Care: